This Right to Information (RTI) Manual is pursuant to the provisions of the Right to Information Act, 2019, (Act 989). The Act gives substance to the constitutional right to information provided under Article 21 (1) (f) of the Constitution, enabling citizens access to official information held by government institutions, and the qualifications and conditions under which the access may be obtained. In accordance with Section 80, the Act applies to information which came into existence before, or which will come into existence after the commencement of the Act.
Purpose of Manual — To inform/assist the public on the organizational structure, responsibilities and activities of the Office of the Registrar of Companies (ORC) and provide the types of information and classes of information available at ORC including the location and contact details of its Information Officers and units.
The ORC functions as a statutory body responsible for registering all business types and offering sensitization and education programs. It maintains corporate information records.
Business Names in accordance with the Registration of Business Names Act, 1962 (Act 151)
Companies in accordance with the Companies Act, 2019 (Act 992) and the Companies Regulations 2023 (LI 2473)
Partnerships in accordance with the Incorporated Private Partnerships Act, 1962 (Act 152), and
Professional Bodies pursuant to the Professional Bodies Registration Act, 1973 (N.R.C.D. 143), other than Professional Bodies established by an Act of Parliament
Corporate Insolvency and Restructuring Act, 2020 (Act 1015)
Registration is only part of the mandate — the ORC also regulates compliance and keeps businesses and the public informed.
To appoint Inspectors, Receivers or Managers to ensure effective compliance with the Act
Discharge duties and perform functions of the Office as the Regulator of Insolvency Practitioners under the Chartered Institute of Restructuring and Insolvency Practitioners Act, 2024 (Act 1117) and the Official Liquidator under the Corporate Insolvency and Restructuring Act, 2020 (Act 1015) and its Amendment, 2020 (Act 1031)
Responsible for collecting and collating information on business entities registered in Ghana.
To undertake public education programmes to educate the general public engaged in business activities on the operation of Companies, Partnerships, Business Names and Professional Bodies
Dissemination of information on business entities registered in the Business Register
The ORC has an eleven (11) member Governing Board appointed by the President under Article 70 of the Constitution and section 354(1) of Act 992 as the apex body of the institution. The Governing Board formulates policies and provides strategic direction for the Office in accordance with its functions as provided in the Companies Act, 2019 (Act 992). The Board provides steering oversight, including strategic decisions and guidance for the performance of the functions of the Office. It is responsible for ensuring timely auditing of the finances and operational activities of ORC as well as prompt response to audit queries.
“To be a world-class customer-oriented, innovative business registry for socio-economic development in Ghana.”
“To create an attractive business environment by providing quality registration services for businesses and regulatory guidance to promote business growth and national development.”
Registrar of Companies
Deputy Registrar of Companies
Administration Directorate, AD
Finance Directorate, FD
Human Resources Management Directorate, HRMD
Information Technology Directorate, ICTD
Corporate Affairs and Communications Directorate
Legal Affairs Directorate, LAD
Companies Registration and Licensing Directorate, CRLD
Insolvency and Liquidation Services Directorate, ILSD
Compliance and Inspections Directorate, CID
Policy Planning, Research, Monitoring and Evaluation Directorate, PPRME
Client Services Unit, CSU
Internal Audit Unit, IAU
Procurement Management Unit, PMU
Estate Management Unit, EMU
Records Unit, RU
Transport Unit, TU
The Office of the Registrar of Companies (ORC) was established by section 351 of the Companies Act, 2019 (Act 992) with the mandate to register and regulate all business entities in Ghana. By this mandate, the ORC has three (3) main broad functions:
The Registrar of Companies (ROC) is responsible for providing strategic leadership in the implementation of the mandate and policy objectives of the ORC and the execution of ORC’s day-to-day administration. The ROC oversees the management of the resources of the Office. The ROC provides directives and guidelines to give full effect to the provisions of the Companies Act. The ROC has a secretariat which coordinates the general services of the Office to support the day-to-day activities of the Registrar.
The Deputy Registrar supports the Registrar of Companies in providing strategic leadership in the registration and regulation of all types of businesses. Specifically, the office supervises the Registration of Business Names, Companies and Partnerships, and professional bodies; appointment and regulation of Company Inspectors; Insolvency and Liquidation of Companies.
This Directorate ensures efficient and effective delivery of the services and facilities necessary to support the administrative and other functions of the ORC. The services and administrative support functions include Records, Library, Stores, Estate Management & Security, and Transport. The Directorate further ensures that procedures and processes are adhered to in line with all administrative policies of the ORC.
Section 18 of the RTI Act provides specific guidelines for application for access to information kept by a public institution. The Information Officer or a designated officer is responsible for dealing with applications made to the Office of the Registrar of Companies. To request information under the RTI Act from the ORC, applicants are to follow these basic procedures:
Application by any person or organization who seeks access to information in the custody of the ORC must be made in writing, using the standard RTI Application Form. A copy of the form can be downloaded or completed and submitted electronically on the ORC’s official website or the Ministry of Information website.
In making the request, the following must be provided: date of the application; name of the applicant (or the person/organization on whose behalf the application is made); available contact details (telephone, email, postal address, fax); a brief description of the information being sought, specifying the class and type of information including cover dates; payment of the relevant fee, if applicable; and the applicant’s signature or thumbprint.
The applicant must present at least one valid identification card as proof of identity: Driver’s License, Passport, National ID, or Voter’s ID.
The applicant should state the format of information being requested and the mode of transmission — for example, a certified true copy, a normal photocopy, or an electronic copy, and whether it should be received by post, e-mail, courier, or fax.
Where an applicant cannot write due to illiteracy or a disability, they may make the request orally. The Information Officer must then reduce the oral request to writing, read and explain it back to the applicant, have a witness endorse that the applicant understood the request, and have the applicant make a thumbprint or mark on the request.
Applications are treated on a priority basis. The Information Officer is responsible for handling requests to ensure that statutory deadlines are met.
The Information Officer reviews and identifies which part, if any, is exempt based on Sections 5 to 16 of the RTI Act, and determines which unit holds the records or is responsible for the subject matter.
Where the ORC is unable to deal with an application, it may be transferred to the appropriate institution within ten days of receipt (section 20), with applicants notified of the reasons and date of transfer.
For information readily available in official publications, the Information Officer directs the applicant to the institution holding that publication and notifies that institution of the request (section 21). If the requested information is not readily accessible, the estimated search time is communicated to the applicant.
The Information Officer is required under section 23 to notify applicants within fourteen (14) days of receipt, stating whether full or partial access will be granted (and why), the format and mode of access, the expected date for deferred access, and the prescribed fee.
The Information Officer may request an extension — not exceeding seven days — if the information requested is voluminous, requires searching through a large number of records, must be gathered from more than one source, or requires outside consultation. Applicants are notified of any extension and its reason.
In giving access, the applicant is given the opportunity to inspect the information or receive a copy in the form required (physical, electronic, magnetic, optical, computer print-out, storage device, or web portal). Where access cannot be given in the specified form, access is given in another form and the applicant is told why.
A person given access to information contained in records of a public institution may apply for an amendment of the information if it represents their personal records and, in their opinion, is incorrect, misleading, incomplete or out of date.
The application should be in writing, indicating the applicant’s name and proof of identity, particulars that will enable the records to identify the applicant, the incorrect/misleading/incomplete/out-of-date information in the record, and the applicant’s signature.
For incomplete or out-of-date records, the application should be accompanied by the relevant information the applicant considers necessary to complete the records.
The address to which a notice should be sent must be indicated.
The application can then be submitted at the office of the ORC.